Privacy Policy

Birmingham Trusted Trades ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bhamtrades.com (the "Site").

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Request quotes from service professionals
• Register as a service professional
• Contact us through our contact form
• Subscribe to our newsletter
• Leave reviews or feedback

This information may include your name, email address, phone number, address, and details about your home service needs.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the Site
• Referring website or search terms

How We Use Your Information

We use the information we collect to:

• Connect you with qualified service professionals in your area
• Process and manage quote requests
• Verify and maintain professional listings
• Respond to your inquiries and provide customer support
• Send relevant communications about our services
• Improve our Site and services
• Detect and prevent fraud or abuse
• Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

• With Service Professionals: When you request a quote, we share your contact information and project details with relevant professionals so they can respond to your request.
• Service Providers: We may share information with third-party vendors who help us operate our Site and services (e.g., hosting, analytics, email delivery).
• Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. These may include:

• Essential Cookies: Necessary for the Site to function properly.
• Analytics Cookies: Help us understand how visitors use our Site.
• Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: